Return & Refund Policy
Returns
We want you to be happy with your purchase. If you are not satisfied with your order, you may request a return within 14 days of receiving your item.
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be returned in its original packaging
Custom Orders
Because custom items are made specifically for you, custom orders are generally non-refundable unless the item arrives damaged or there was an error with the order.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible and include photos of the issue. We will review the situation and work with you to resolve it.
Refunds
Once your return is received and inspected, we will notify you if your refund has been approved. If approved, your refund will be processed to your original payment method.
Please note that shipping costs are non-refundable.
Exchanges
If you need a different size or received a defective item, please contact us and we will do our best to arrange an exchange if the item is available.
Contact Us
If you have any questions about returns or refunds, please contact us through the Contact page on our website.