Shipping Policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Custom orders may take additional processing time depending on the design and product requested.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location.
Estimated delivery times:
-
Canada: 3–7 business days
-
United States: 5–10 business days
-
International: 7–21 business days
Delivery times are estimates and may vary depending on the shipping carrier and location.
Order Tracking
Once your order has shipped, you will receive a tracking number by email so you can follow your package while it is on the way.
Local Pickup
Local pickup may be available for customers in the area. If you would like to arrange a pickup, please contact us before placing your order to confirm availability.
Delays
Shipping delays may occasionally occur due to weather, carrier issues, or high order volumes. We appreciate your patience and understanding if delays happen.
Incorrect Address
Please ensure your shipping address is correct when placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible so we can assist you in resolving the issue.